Privacy Policy for Torenelelora

Committed to data privacy and secure communication

Introduction and Scope

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with Torenelelora, in accordance with Australian privacy legislation.

Our commitment to transparency and data security guides all our practices, ensuring your personal information is treated with care and integrity.

Collection of Information

We collect information directly from you and automatically through your interactions with our website, solely for providing requested services and communications.

Information You Provide Directly

  • • Submitting the contact form with your details.
  • • Communicating via email, phone, or live chat.
  • • Participating in consultation sessions or requests.
  • • Filling in feedback, surveys, or testimonials.
  • • Providing documentation or relevant details.

Information Collected Automatically

  • • IP address and browser identification upon access.
  • • Device type and operating system detected automatically.
  • • Date and time of each website access event.
  • • Site navigation, interaction, and referral source.
  • • Cookie and similar technology data collection.

Use of Collected Data

Collected information is used to facilitate our services, provide responses, improve our offerings, and ensure compliance with regulations.

  • • Responding to your enquiries and requests.
  • • Arranging and managing consultations or meetings.
  • • Improving website usability and navigation.
  • • Complying with legal and regulatory obligations.
  • • Securing, monitoring, and maintaining system integrity.
  • • Notifying you about significant updates or changes.
  • • Collecting anonymised statistics for improvements.

Our Commitment: We uphold strict privacy standards, continually review security measures, and handle your data according to Australian privacy laws.

Sharing of Information

Personal data is only shared where necessary for legal, contractual, or operational needs, always under appropriate safeguards.

Third Party Service Providers

We engage reputable providers solely for operational or support purposes, each contractually bound to protect your information and privacy.

Disclosure for Legal Reasons

Information may be disclosed when legally required in accordance with Australian law.

Anonymous Statistics

Aggregate data is used for trends and improvements and does not identify users.

Your Data Rights

You may request access, correction, or deletion of your data, as well as limit or object to processing as permitted by law.

  • • Access your personal information upon request.
  • • Request corrections for inaccurate or out-of-date data.
  • • Ask for deletion of unnecessary information.
  • • Obtain a copy of your data in a portable format.
  • • Object to certain processing activities at any time.
  • • Request restriction on the use of your data.

To exercise your rights, or if you have privacy concerns, please contact us using the details on our Contact page.

How We Protect Your Information

Your data is secured using up-to-date technology and organizational safeguards to prevent loss, theft, misuse, and unauthorised access.

Technical Security Measures

  • • Data encryption on all transmissions and sensitive storage.
  • • Regular malware scans and system updates.
  • • Continuous network security monitoring.
  • • Access control for sensitive data systems.

Organizational Security Practices

  • • Staff privacy training and clear internal policies.
  • • Limiting data access only to authorised personnel.
  • • Assessing and updating procedures routinely.
  • • Prompt incident response if any breach occurs.

Data Retention and Deletion

We retain personal information only as long as necessary for legitimate business or legal purposes, in accordance with Australian legislation.

  • • Stored as long as required for service provision.
  • • Kept only where relevant for session history.
  • • Maintained for follow-up and record-keeping.
  • • Handled securely and retained as per regulation.
  • • Retained only with explicit consent or opt-in.

Data is regularly reviewed for deletion when no longer required.

International Data Transfers

Your data may be sent overseas for operational purposes, always under contractual and legal safeguards to ensure protection.

  • • Use of secure transfer protocols and encryption.
  • • Binding agreements with overseas recipients.
  • • Annual review of compliance measures.
  • • Transfers limited to essential service needs.

Cookie Use and Technology

Cookies help us analyse usability and improve function. You control your cookie preferences through browser settings or site banners.

Types of Cookies Used

  • • Enable site fundamentals and basic features.
  • • Assist with analytics and performance reporting.
  • • Support personalization of your experience.
  • • Enhance interactivity and additional features.

Cookie preferences can be updated through browser or displayed settings anytime.

Policy Updates and Changes

We may update this policy to reflect changes in our practices, legislation, or new technology. Notice will be provided as appropriate.

  • • Email updates for major changes to the policy.
  • • Prominent site banners after policy changes.
  • • Date revisions published on this page.
  • • Contact for clarification at any time.

Material changes will include an updated effective date and clear notice.

Contacting Us About Privacy

Reach out for privacy questions, requests, or concerns regarding your information.

Torenelelora

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61.2.1429.3538

Email: content@torenelelora.sbs

Privacy Policy last updated December 12, 2025

Policy effective as of December 12, 2025